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First Time Shippers Guide
If you've never shipped freight before or even if you are a seasoned professional, the process and requirements can be somewhat confusing and hard to wrap your head around. You'll run into questions like:
What's the freight class?
Can we put this on a dry van or do we need another type of trailer?
Do you have a Bill of Lading ready?
So before you begin to ship any freight, this section will help you with the basics of shipping freight so that you have an idea of where to begin. You can also contact us directly and one of our qualified representatives will be more than happy to assist you in the process.
1. Getting the freight ready
The first step in shipping is getting the freight ready so that it can be shipped (or determining how exactly you are planning on preparing it for transportation). Click here to be directed to our equipment list to help you understand the different types of equipment we can offer you. How it's prepared is influenced by a variety of factors including the type of trailer being used for shipping. Generally if it's shipped on a dry van, you'll want to place it and secure onto a skid or a number of skids. Although it isn't necessary to place the freight on skids, this will reduce the likelihood of mishandling, easier loading and offloading, and the cost of shipping is generally less if the freight is skidded. Remember to also label every piece of your shipment with the names and addresses of both the shipper and consignee which should be the same as what is listed on your bill of lading. You can download a free, fillable, bill of lading here.
You will also want to include a packing list which is also available for you in a free, fillable, format here.
If shipping via an open deck, there are many aspects to consider and you should contact a Rome representative to assist you in this matter.
2. Complete the Necessary Paperwork
The first piece of paperwork you will need to complete is the bill of lading. This is the contract between you and the carrier. It is important at this step that the bill of lading is completed correctly and has an accurate description of what is being shipped and any special considerations that are needed. The bill of lading is signed at pick-up and delivery and this is where any discrepancies or damages would be noted. If it is not remarked on the bill of lading, you are essentially signing in agreement to what is on the paperwork – so it is crucial all things are marked on the bill of lading.
If the shipment is going cross-border, you will need to complete separate customs paperwork including a commercial invoice, (available here) and certificate of origin (available here). It is important that this paperwork is completed correctly and will require a customs broker. The broker will ensure that the paperwork was completed correctly and will forward the paperwork to the relevant border crossing to ensure the freight will clear the border. You can discuss this with your Rome representative who can provide you a customs broker (see our customs brokerage page here). The customs paperwork as well as the bill of lading are available on the Rome website, under 'Shipping Documents,' where you can fill out the forms and print them off.
3. Schedule the Shipment
Have your Rome representative schedule a pick-up and provide the driver with the bill of lading and necessary customs paperwork (if cross-border). Request a quote here.
4. Follow the Shipment
The final step is to track your shipment. This can be done in two ways: contacting your Rome representative directly via email or phone, or by using your customer login on our website. When the shipment is delivered, you will receive a copy of the proof of delivery (a signed bill of lading) with your invoice.
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